Privacy Policy
Last Updated: July 2026
At www.priscilaiwama.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Iwama Clinics collects, uses, stores, and safeguards your personal information when you visit our website or use our services.
Information We Collect
We may collect personal information including:
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Full name
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Email address
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Mobile phone number
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Mailing address (when applicable)
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Information provided through appointment bookings or contact forms
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IP address, browser type, operating system, device information, and website usage information collected through cookies and analytics tools.
How We Use Your Information
We use your information to:
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Schedule and manage appointments
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Provide our products and services
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Respond to inquiries and customer support requests
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Improve our website and services
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Process payments
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Conduct internal business analytics
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Send transactional communications related to your appointments and services
We process your information based on your consent, contractual necessity, legal obligations, and our legitimate business interests.
SMS Communications
If you provide your mobile phone number and explicitly opt in, you may receive transactional SMS messages from Iwama Clinics, including:
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Appointment confirmations
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Appointment reminders
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Appointment rescheduling notifications
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Follow-up care instructions
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Other service-related communications
Iwama Clinics does not use this SMS program to send promotional or marketing text messages.
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Message frequency varies.
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Message and data rates may apply.
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Reply STOP to opt out at any time.
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Reply HELP for assistance.
SMS Consent
By providing your mobile phone number and checking the SMS consent checkbox during the appointment booking process, or otherwise providing explicit consent, you agree to receive transactional SMS communications from Iwama Clinics.
Consent to receive SMS messages is not required as a condition of purchasing any products or services.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Storage and Protection
Our website is hosted by Wix.com, which provides the online platform for our services.
Your information is stored securely using industry-standard security measures, including encryption and firewall protection where applicable.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Improve website functionality
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Analyze website traffic
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Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party providers to help operate our business, including:
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Wix
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Stripe
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PayPal
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Google Analytics
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Meta (Facebook)
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Email communication providers
Each provider maintains its own privacy practices.
Sharing of Personal Information
We do not sell or rent your personal information.
We may disclose your information only:
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When required by law;
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To protect our legal rights;
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To complete services you requested;
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With your explicit consent.
Mobile phone numbers and SMS consent are never sold or shared with third parties or affiliates for marketing purposes.
Your Rights
You may request to:
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Access your personal information;
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Correct inaccurate information;
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Delete your information where legally permitted;
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Object to certain data processing activities.
To exercise these rights, please contact us using the contact information below.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Policy Updates
We may update this Privacy Policy periodically. Any revisions will be posted on this page with the updated effective date.
Scope of This Policy
This Privacy Policy applies to all personal information collected through our website, appointment booking system, and SMS communications.
Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Iwama Clinics
Phone: (754) 232-7960
Email: info@priscilaiwama.com
Website: https://www.priscilaiwama.com
Terms of Use
Last Updated: July 2026
Welcome to www.priscilaiwama.com. By accessing or using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these Terms, please do not use this website.
Acceptable Use
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the website.
You agree not to:
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Use the website for any unlawful purpose;
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Attempt to gain unauthorized access to any portion of the website or its systems;
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Interfere with the operation or security of the website;
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Upload malicious software or harmful code.
Appointment Bookings
Our website allows users to request consultations and schedule appointments.
By submitting an appointment request, you agree that all information provided is accurate, complete, and up to date.
Appointment availability is subject to confirmation by Iwama Clinics.
Intellectual Property
All content available on this website, including but not limited to text, images, before-and-after photographs, graphics, logos, videos, trademarks, designs, documents, downloadable materials, and software, is the exclusive property of Iwama Clinics or its licensors and is protected by United States and international intellectual property laws.
No content may be copied, reproduced, distributed, modified, displayed, published, or used without prior written permission.
Unauthorized use may result in civil and criminal penalties.
User Responsibilities
You agree to:
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Provide accurate and truthful information;
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Keep your contact information current;
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Use the website responsibly;
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Comply with all applicable laws while using this website.
Disclaimer
This website and all information contained herein are provided "as is" and "as available."
Iwama Clinics makes no warranties, express or implied, regarding:
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Website availability;
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Accuracy of information;
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Suitability for a particular purpose;
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Continuous or uninterrupted operation.
Nothing on this website constitutes medical advice or guarantees specific treatment results.
Limitation of Liability
To the fullest extent permitted by law, Iwama Clinics shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance upon any information provided on the website.
Links to Third Parties
This website may contain links to third-party websites.
Iwama Clinics is not responsible for the content, policies, or practices of any third-party website.
Accessing third-party websites is done entirely at your own risk.
Privacy and SMS Communications
Your use of this website is also governed by our:
By opting in to receive SMS communications, you agree to our SMS Terms & Conditions.
Changes to These Terms
Iwama Clinics reserves the right to modify these Terms of Use at any time.
Changes become effective immediately upon publication on this website.
Your continued use of the website constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.
Any legal dispute arising from these Terms or the use of this website shall be resolved exclusively in the appropriate state or federal courts located in the State of Florida.
Contact Information
If you have any questions regarding these Terms of Use, please contact us:
Priscila Iwama / Iwama Clinics
Phone: (754) 232-7960
Email: info@priscilaiwama.com
Website:
https://www.priscilaiwama.com
Return and Refund Policy
Effective Date: July 2026
Thank you for choosing Iwama Clinics. We strive to provide high-quality products, educational materials, and services. This Return & Refund Policy explains the conditions under which returns and refunds may be granted.
Physical Products
If you purchase a physical product from our website, you may request a return within 30 calendar days of receiving your order.
To be eligible for a return, the product must:
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Be unused;
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Be in its original condition;
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Be returned in its original packaging;
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Include proof of purchase.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment.
Depending on your payment provider, refunds typically appear within 7–14 business days.
Shipping Costs
Customers are responsible for return shipping costs unless the item was received damaged, defective, or shipped incorrectly.
Original shipping charges are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately.
We may provide:
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A replacement product;
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A full refund; or
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Another appropriate resolution at our discretion.
Digital Products
Due to the nature of digital products, all sales of downloadable products, digital documents, online courses, videos, memberships, and other digital content are final.
Refunds are generally not available once digital content has been accessed or downloaded, except where required by applicable law.
Non-Returnable Items
The following items are not eligible for return or refund:
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Digital downloads
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Online courses
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Memberships
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Gift cards
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Personalized or customized products
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Services that have already been provided
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Consultation fees that have already been completed
Appointment Services
Cancellation and rescheduling policies for appointments are governed by the terms communicated during the booking process.
Patients receiving appointment reminders via SMS should refer to our SMS Terms & Conditions.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Iwama Clinics
Phone: (754) 232-7960
Email: info@priscilaiwama.com
Website: